Business Writing

Objectives:

• Understand how to write and connect with different audiences
• Trim fat from writing
• Communicate clearly
• Avoid common misunderstandings
• Write emails that get attention and action
• Create professional and correct e-mails and messages

Content:

• Getting to the point
• Trim the fat
• Business writing formats - email, letter, memos, reports
• Verbal vs. written structures
• Powerful writing structures
• The People Factor
• Personality Preferences
• Establishing Rapport
• How to Connect and Engage
• Email Etiquette
• Email Language and Layout
• The most important controls on your computer keyboard
• Tips and Traps
• Proofreading Techniques
• Avoiding Grammar Glitches and Punctuation Potholes
• Checking and Rewriting
• Action Steps to improve business writing in your organisation

Outcomes:

After a talkforce Business Writing workshop, particpants will have the tools and techniques to:

• Communicate more powerfully, persuasively and confidently
• Save time with internal management by making internal communications easier to understand and act on
• Build greater rapport, trust and credibility with a wide range of internal and external audiences
• Use the power and avoid the pitfalls email
• Project professionalism and dependability

We customise and tailor to your specific requirements. For more information please contact us